Cover Glass USA, INC., warranty applies only to products as originally installed in the customer’s property and does not apply to any tear outs or re-installations.
The warranty runs from the original date of purchase and is transferable to subsequent end users for the remainder of the stated warranty period in the original structure. The warranty of replacement products furnished pursuant to this warranty will be limited to the remainder of the warranty period of the original product and will be to the standards and/or specifications in affect at the time of the claim and not at the time of original manufacture.
In order for the warranty to be in affect, the end user must only use water and mild soap. Do not use solvent-based or abrasive cleaners or blades.
Customer must protect the frameless sliding doors after installation from mortar, stucco, paint, or similar products. Do not modify this product, remove any of the glass or make any adjustments without the written approval from the factory. The product must be maintained and any debris must be removed from the track. Cover Glass USA, INC. cannot be held responsible if there is any subsequent movement, deterioration, warping, and stress from movement of the structure in which the glass is installed resulting in the system not being able to be used properly.
During the lifetime after the date of purchase, Cover Glass USA, Inc. obligations shall be limited to, as its option, the repair or replacement of defective glass which it determines to be defective in material or workmanship under normal use and service. This warranty does not cover frameless sliding doors glass breakage due to accident damage, abuse, misuse, improper care of alteration, faulty building construction or design, or acts of God, such as floods, fire and earthquakes.
During the first (10) years after the date of purchase, Cover Glass USA, Inc. obligations shall be limited to, as its option, the repair or replacement of any defective working parts contained within the Cover Glass USA, Inc. system in which it determines to be defective under normal use and service.
This express limited warranty is in lieu of all other warranties, express or implied. There are no implied warranties of merchant liability or fitness for a particular purchase or any other warranties that extend beyond this express limited warranty. Under no circumstances will Cover Glass USA, Inc. be liable for any costs of shipping, taxes, disassembly, removal or reinstallation of the product, except as provided by this warranty.
In the event of any disagreement or dispute between Cover Glass USA, Inc. and any customer relating to this warranty, any agreement between Cover Glass USA, Inc. and a customer, or any claims under state or federal law, the parties shall submit such disagreement or dispute to mediation. If they are unable to resolve the disagreement or any dispute by mediation, the matter will be submitted to binding arbitration pursuant to the rules of the American Arbitration Association or another similar association or service mutually agreeable to the parties. The mediation and arbitration shall be carried out in San Diego, California and judgment upon the award rendered pursuant to such proceeding may be entered in any court having jurisdiction thereof. This express limited warranty shall be governed by and construed in accordance with the laws of the state of California.